castlebranch customer service hours
Most of the people are great in terms of supervisors and colleagues. The supervisors and managers are understanding and concerned with the well being of everyone.
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You will help I supporting our frontline employees perform quality assurance checks on recorded calls and assist in KPI reporting for our Leadership team.
. CastleBranch is a wonderful company to work at. Examples of Recordings might be a recorded telephone conversation with a customer service representative. I Need Student Support.
Were here to assist you with CastleBranchs solutions and services. Explore Clinical Experience Solutions. CastleBranch also collects information about You when you use the System including without limitation any Websites.
10am 630pm ET. From lending a hand in our neighborhood to serving our nationwide community of clients everything we do is fueled by a team of nearly 500 passionate team members. The CB Bridges platform acts as your hub for managing important milestones and requirements throughout your education and clinical experience.
Its apparent CastleBranch needs to. I LOATHE Castle Branch. For help with your Administrator Portal you can call our Customer Experience Specialists at 8887234263 for help with.
4 days ago. Monday-Thursday 8am - 8pm ET Friday. I called CastleBranch today 1212022 at 215 PM message stated hold time greater than 30 minutes I hung up after 2 hours and 2 minutes.
They Re-named entry level positions such as Customer Service Representative and Call Center Representative to something else called User Experience Specialist Help Desk and pay only 11. You will be familiar with all aspects of customer service within CastleBranch. The restrictions or ways to move up are not an accurate depiction of the output of work that you can submit.
Access your CB Bridges requirements from your myCB To-Do List by clicking on the blue CB Bridges. You need to average alot of calls for 90days. Identify Isolate and Interrupt the Spread of COVID-19.
CastleBranch Hours of Operation. STREAMLINE YOUR CLINICAL EXPERIENCE PROCESS IN ONE EASY-TO-USE ONLINE PLATFORM. 8am - 630pm ET.
Its really atrocious to add that to a students financial burden when you could compile all of that information yourself. Preferred method of contact. Customer Service Representative Former Employee - 1844 Sir Tyler Dr - September 23 2019.
As a customer support administrator you will be an excellent communicator that can think quickly and creatively. Preferred contact time. There are restrictions in moving upgetting more pay based off of their tier list.
The CastleBranch Service Desk Team is available to assist you 6 days a week. Use of electronic check or money order will delay orderprocessing until payment is received. Most people are very outward facing nice.
You will spend 8hrs making inbound outbound calls everyday. The staff is amazing everyone works hard and theyre service is amazing. From forming groundbreaking ideas to launching new technology.
8am 8pm ET. You have several options to pay for your CastleBranch order. It allows you to collaborate with your school and clinical facilities in one central location.
Contact the Service Desk. 10am - 630pm ET. Please allow 24 business hours for an email response.
When You use the System we automatically record information about Your interaction. Castlebranch had the audacity to send me a customer survey so naturally I used the opportunity to rate them horribly for their expensive and virtually useless service. Live chat during business hours chat option is available by clicking on the Need Help menu on the top right side of the CastleBranch website once youre logged in.
Dedicated support is available for all CastleBranch users. Where do I enter my package code. Its a high call volume call center.
MasterCard Visa Discover debit electronic check and money order. Get your people back to the workplace campus or clinical rotations. Customer Experience Specialist At CastleBranch we hire people with passion.
8am 630pm ET. No Preference Email Phone.
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